Home > Frequently Asked Questions
Why should I order from General Stores?
We offer a wide selection of products that are discounted up to 75% off the manufacturer’s list price. Delivery is always fast—and free. And our convenient online ordering system allows you to shop 24 hours a day—without ever leaving your desk!
My order was wrong. What should I do?
E-mail us at generalstores@psu.edu or call 814-863-0317. We will pick up any items that were shipped in error—and promptly deliver the correct products.
What should I do if I’m not satisfied with an item?
Call us at 814-863-0317 with your Purchase Order Number. We will provide you with a return authorization and pick up the item you wish to return.
I can’t find the product I’m looking for. What can I do?
If you would like us to consider offering an item, contact us at 814-863-0317.
Penn State Auxiliary & Business Services

For questions about General Stores, contact
generalstores@psu.edu or 814-863-0317.

For technical support, contact ABSSupport@ums.psu.edu.

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Auxiliary & Business Services Marketing Office (absmarketing@psu.edu).
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This page was last updated on Friday, December 02, 2005.